How to set up your payment gateway

To accept online payments for bookings or invoices you need to have a payment gateway configured for your Timely account. 

To set this up, head to Setup > Add-ons from the main menu:

Click Activate next to the Payment gateways option:

From this page select the payment gateway you would like to use and click the name to complete your connection details. 

Each payment gateway has a slightly different setup process and details for each gateway provider are below. You will need to have an existing account with the payment gateway provider before you can connect it to Timely:

  1. Authorize.net
  2. eWay
  3. Payment Express
  4. PayPal
  5. Pin Payments
  6. Stripe

Important information

Each payment gateway will have their own fee structure for processing online payments. We recommend evaluating all options available in your country to find the model that suits your business.


1

Connect your payment gateway

Authorize.Net

You will need two pieces of information to connect to the Authorize.Net gateway. These are an API Login ID and a Transaction Key. To retrieve these details follow the steps below.

  1. Log into your Merchant Interface at https://account.authorize.net.
  2. Click Account from the main toolbar.
  3. Click Settings in the main left side menu.
  4. Click API Login ID and Transaction Key in the Security Settings section.
  5. Under Create New Transaction Key, enter your Secret Answer.
  6. Click Submit to complete the process.

These steps are explained with some additional detail in the Authorize.Net support centre here.

Note: Timely does not pass on customer address information to Authorize.net when customers book and pay online. You will need to disable your Address Verification Services (AVS) settings in Authorize.net to prevent any issues:

  1. Log into the Merchant Interface at https://account.authorize.net/.
  2. Click Account from the main toolbar and select Settings from the options.
  3. Click Address Verification Service in the Security Settings section.
  4. Uncheck all the box(es) next to the relevant AVS codes.
  5. Click Submit to update.

Find out more:  https://support.authorize.net/authkb/index?page=content&id=A649


eWay

You need to enter your eWay Customer ID to connect to the eWay gateway. 

You would have received your ID by email when you signed up to eWAY. It can also be on your eWAY invoice as 'Account Number'. If you still can’t find it, you will need to contact eWay support here

Note: Our integration with eWay is only supported for customers in the Asia Pacific region and we do not support eWay Rapid.


Payment Express

Note: Timely does not support the PxPay payment solution. This included payments using 3Dsecure.

You will need to enter your PxPostUsername and PxPostPassword to connect to the Payment Express gateway. These details will have been supplied to you by Payment Express and will relate to the use of the PxPost Payment Solution. 

If you are not sure what details you need to use please contact Payment Express to confirm your details here.


PayPal

Sign up here for a Business account only (currently called PayPal Payments Standard and PayPal Payments Pro). Then, once your Paypal account is active:

  1. Head to Setup > Add ons in Timely. 
  2. Under Payment gateways click Configure
  3. Select Paypal and enter the email address for your Paypal account. 
  4. Once the two are connected, make sure your PayPal settings are correct: Working with PayPal

Pin Payments

You need to provide the Live secret API key for your Pin Payments account. You can find this key on your Pin Payments account settings page. 

You will have two types of API keys in your account so make sure to use the secret one as this is the key needed to create payments.


Stripe

To connect to your Stripe account:

  1. Click the " Setup Stripe" button and follow the on-screen prompts. 
  2. Login to your Stripe account with your Stripe username and password
  3. Once you are logged in, Authorise a connection between your Stripe and Timely accounts.
  4. You will then be redirected back to the Timely setup page.

2

Add custom text to the payment screen

Some payment gateways will require you to show specific information about your business on the payment page, like your business address or registered company name. You can add these and/or any further instructions you'd like to give customers.

  1. Head to Setup > Add ons from the main menu.
  2. Click Configure next to the payment gateway.
  3. Next to the Custom text on the payment page option, click Turn on:
  4. Enter the information and message you would like to display on that payment page:
  5. Click Save to apply your changes.

Still need help? Get in touch with the Support Team Get in touch with the Support Team