How to identify VIP customers

VIP is acronym that stands for "Very Important Person" and you can easily identify these customers on Timely. 

It is entirely up to you what makes your customers important enough to be a VIP and now you will easily be able to recognise who they are.

  1. Head to the Customers tab
  2. Search for a customer
  3. Edit their customer card
  4. Select the More info tab
  5. Click the Is VIP? button

  6. Click Save

Once a customer is flagged as VIP, a star will appear next to their name on appointments and their customer summary:

Tip - When running the Customer list report, check the  VIP Only box to view a list of your VIP customers.

Still need help? Get in touch with the Support Team Get in touch with the Support Team