Using Packages on the iOS app

Timely has a beautiful native iOS app that you can download from the   Apple App Store for free. 

Packages are a great way to presell services and classes to customers and conveniently track their progress. Check out our  What are Packages in Timely guide to find out more about Packages.

If you have packages that are issued to customers, you can easily redeem these against their appointments in the calendar, via the iOS app.

  1. Tap on the appointment in the Calendar to view the appointment details.
  2. Tap on the current appointment status (Confirmed, or Pencilled-in):
  3. Tap the Completed option from the list, if any packages are available an arrow will be shown: 

  4. Select which package you would like to redeem from the available packages:

  5. Click the Redeem button to redeem this against the appointment: 

  6. A package icon will be added to the appointment in the calendar and a " Package redeemed" indicator will be shown underneath the service:

    Note: Redeeming packages for classes in the iOS app is not available at this stage.

Still need help? Get in touch with the Support Team Get in touch with the Support Team