How to set up regular staff breaks

If your staff have regularly scheduled time where they aren't available, like a lunch break or afternoon tea break, then you can add  Breaks to their working day.

Breaks are added directly to the staff member's Normal working hours, so will be applied automatically for each day. You will also be able to adjust the time of a break in the staff member's calendar, or remove it from a specific day, as desired.

In this guide, we'll cover how to:

  1. Set a staff member's break time(s).
  2. Update or reschedule a break.
  3. Remove a break from a staff member's day.


Set a staff member's break times

Individual staff breaks are set , by day, for each staff member. They are then automatically applied week to week. 

  1. Head to Setup > Staff in the main menu.
  2. Click Edit next to the staff member you want to add breaks for.
  3. Scroll down to the Normal working hours section: 
  4. You can decide if you would like breaks to reset the online booking times when customers book online.

    Check the box next to Reset online booking times after a break if desired:Find our more in our How to set online booking frequency guide.
  5. If you have multiple locations, select the Location you wish to add breaks to: 

  6. To add a break to a specific day, click the +break link: 
  7. Type in the break name (e.g. Lunch), this will be shown on the calendar.
  8. Set the beginning and end times for the break:
  9. Click Save to apply your The breaks will then appear on the staff member's Calendar:

Note: Online bookings will be blocked during this period, but you can book over them using the Calendar if need be. A warning will appear if you try to do this, but you can ignore it.


Update or reschedule a break in the Calendar

If the staff member's day needs to be adjusted, or they want to take their breaks at a different time than usual, you can update the time of the break from the calendar. 

  1. Click on the break in the Calendar, this will pop up a window that shows the current details of the break.
  2. You can then update the Break name, as well as the Start and End time: 

  3. When you're ready, click Save to update and return to the Calendar

This will only update that single break in the calendar. If you'd like to update the break time for every day, you can update this in the staff member's Normal working hours (see above).


Remove a break from the Calendar

If you want to remove a regularly scheduled break on a single day - without removing it from the rest - then you can toggle a single break off from the Calendar.

  1. Click on the break in the Calendar, this will pop up a window that shows the details of the break.
  2. Click the blue tick next to the break to remove it from that day: 
  3. Click Save to update and return to the Calendar.
  4. This will remove that single break from the calendar.

Still need help? Get in touch with the Support Team Get in touch with the Support Team