Email or print a customer receipt

Once you have applied the payment you will see a summary of the sale details. 

You can then print off a copy of the receipt, or send it directly to the customer's email address.

In this guide, we'll show you how to:

  1. Email a copy of the receipt to the customer.
  2. Print a copy of the receipt to a thermal receipt printer.

1

Email a copy of the invoice

When you get to the Sale complete! screen, you will see a summary of the sale.

Underneath the summary will be a couple of options:

If the balance is still owing and you have a payment gateway connected then you will also see a Request online payment option!

  1. Tap the Email invoice button to send a copy of the receipt: 

  2. The customer's email will be automatically added here, but you can enter/edit the address here.
  3. Enter a message to accompany the receipt and click Send

  4. Tap Done to finish and return to the Sales screen.

2

Print a copy of the receipt

If you have one of the supported receipt printers connected, then you can print the customer off a copy of the receipt. To connect a printer to your Timely POS app, follow the steps in this help doc.

If you've just applied a payment to the invoice and have completed the sale:

  1. Tap Print receipt on the Sale completed screen.

If you've closed the sale already, then you can return to the receipt and print a copy from the calendar:

  1. Tap on the appointment in the calendar.
  2. If a sale has been raised for the booking, an invoice number will be shown here. Tap View sale to view further details: 

Still need help? Get in touch with the Support Team Get in touch with the Support Team