Feedback for Timely

I suggest you make Timely better by ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  1. Online payments for classes

    Online payments is currently supported for appointments. It is not supported for classes yet. This would be a great addition now that you can raise invoices for classes

    64 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • Add a credit card surcharge option

      Add a function where we can add an percentage to an invoice depending on payment type. For example add a 4% credit card surcharge

      19 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • Add different categories to the roster for tracking hours worked, holidays etc

        I need to be able to have different entries on the roster which will give a report on working, holidays, sick leave, college etc. The report would ideally give each employees hours based on this information for any given period. This is necessary especially in the case of holidays to calculate holiday pay for different staff memebers

        12 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          gathering feedback  ·  1 comment  ·  Staff  ·  Admin →
        • Calendar view to show staff member at all locations

          For example when staff members work at a few different locations during the week, this option would allow the user to view the staff member's appointments at all locations at once, instead of having to view each location's appointments individually.

          57 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Barcode scanning for products

            Hello there Timely, we love the fact that now we can do away with a register program and exclusively use yours. I'm a huge fan. We were just wondering, with the new stock control/product feature, can we still use our barcode scanner to put the products into the system for sale? Can't seem to find a way of doing this. Thanking you!

            18 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Products  ·  Admin →
            • Retrieve a previously cancelled appointment

              Right now once an appointment is cancelled we're unable to click on it and undo the cancellation. So lets say we cancel it then a customer calls back and changes their mind. Easy way to bringing it back doesn't seem possible other than redoing the whole appointment all over.

              12 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Assigning clients to specific staff, so client can only be viewed on assigned staff login and administrators

                As I have several staff, whom essentially have there own clients, it would be great if staff could only view "their" clients/assigned clients. This is for staff management/auditing/analysis/privacy reasons. Similar to how visibility of calendars can be access adjusted

                9 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Attribute staff member by invoice line item rather than overall invoice

                  Currently when raising an invoice you can select which staff member to apply it too. This needs to be extended so that you can choose a staff member for each line item.

                  21 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Add an option that makes padding time appear as available

                    I use padding time to allow the processing time needed for colours to process before a colour can be booked back in, however this padding time is seen by the booking system as busy, where in fact it is processing time, which is free time. if a client can't book in during these processing times, then this leads to a whole lot (sometimes up to 50%) of unproductive time that clients can't be booked into unless they actually call and speak to one of the staff. Padding time should have the option to be set as "busy" or "free"

                    39 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Provide more options within user access settings

                      Having more fine grained control of user access for staff members and administrators by allowing them restricted access to areas within sub sections of Settings and Account etc.

                      Examples:

                      - Including allowing staff members to update their own roster but not other staff member's
                      - Allowing administrators access to only a specific location
                      - Giving additional staff members access to account holder settings.
                      - Staff can only raise, print, and view their invoices
                      - See reports of only their data
                      - Access only their roster
                      - See only their customers
                      - Change only their profile
                      - and possibly a dashboard…

                      70 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Allow for multiple payment gateways concurrently (encourage lower cost gateways to be used first)

                        Allow for customers to use a range of payment gateways. Our preference is always for customers to use Stripe as it has lower commissions. But some customers want the saftely & convenience of PayPal but that has higher commissions.

                        It would be nice to offer each payment type in order of our preference down the screen.

                        6 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • SMS reply X to cancel appointments

                          The two way SMS only allows for confirming appointments, it would be great if clients could cancel also. "Reply Y to confirm, reply X to cancel"

                          12 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • 26 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Block customers from making bookings

                              Today was Mothers day and we had a couple of no shows... annoying i know but they seem to be the same clients always making a bookings and not showing. Would be good to block or ban these customers from making bookings, and forcing them to call. Or forcing them to pay when booking. Thanks, Harley

                              59 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Limiting the availability time of a product (just like staff hours)

                                Ok, I am opening a new spa and I want to offer FREE (some small services) so that people can come in and see my location.

                                Now I have two options. either make the existing product free, or create new one which is free.

                                Now I do not want clients to book this product the entire day (imagine all my calendar is filled with Free)

                                So I want to limit this product to a particular timing say 2 hrs max in a day during "Sad hours" (sad for me, happy for customer)

                                How do I do this? or can it…

                                3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  Services  ·  Admin →
                                • Give customers a status in Classes - 'No show', 'late', 'called in sick' etc...

                                  Our business runs on multiple customers attending multiple classes, with minimal need for appointment scheduling.
                                  It would be awesome if we could mark customers within classes as any of the following: No Show, Ran late, Called in Sick, etc...
                                  ...all conveniently entered from the 'edit class' pop up window with the option of reports. Just as timely has accommodated similar functions for appointments, classes could really use these options (and more) please.

                                  7 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Making a list of future bookings

                                    Having an option to send the customer a list of all their future bookings

                                    4 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • 9 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        started  ·  0 comments  ·  SMS and email  ·  Admin →
                                      • Alert or warning when booking outside of rostered hours

                                        At the moment it is possible to add an appointment to the calendar outside of the staff member's rostered hours. It would be great to have an alert or warning similar to the double-booking alert or the heads up when a staff member isn't rostered on for that day.

                                        4 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Calendar  ·  Admin →
                                        • 6 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1 3 4 5 24 25
                                          • Don't see your idea?

                                          Feedback and Knowledge Base