Switching between users

It is easy to switch between users in Timely, allowing for accurate reporting and greater trust amongst staff. 

Important information: Timely requires that individual staff, including admin users, use their own login details to manage appointments. This way, a full history of actions is kept for each staff member.

 Follow these simple steps to find out how to switch:

  1. The image or initials of who is logged in is displayed in the top right-hand corner. To switch users, select the name or image: 
  2. A pop-up window will appear with the option of who you can switch to:
  3. When you select the new user, you’ll be prompted to enter your password:   

If you have many users, a ‘search’ option is available:

We hope you found this useful. If you haven't already, check out our cash-up feature here. It makes balancing your till easy. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Get in touch with the Support Team Get in touch with the Support Team