Messaging in Timely
Timely has a whole range of messaging options so you can stay in touch with clients.
- Getting started with SMS and email in Timely
- How to set up client reminders and appointment messages
- How to set up automated marketing and appointment messages
- How to set up notifications for no shows
- How to send an SMS campaign
- Allow your staff to send SMS campaigns
- How to send birthday messages
- How to edit automated customer messages
- How to check sent and received messages
- How to pause, delete and resend messages
- Troubleshooting | My SMS are still pending
- Troubleshooting | My SMS reminders are not sending
- How to adjust your SMS and email settings
- How to customise your email confirmation and reminder messages
- How to view email replies
- How to customise your SMS message templates
- How to turn on SMS replies and confirmations (two-way SMS)
- How to set individual SMS and email settings for clients
- How to prevent Timely emails going to spam