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When your customers message your page, it's useful to get your booking link in front of them right away. This maximises the likelihood that they will make a booking with you.
You can set up Frequently Asked Questions for Facebook Messenger using your Timely online booking link.
Step-by-step instructions
1 On your Facebook business page and click Business Suite:
2 Then choose Inbox from the side menu:
3 Next click the Automated Responses
4 Click on Frequently Asked Questions to get to the message settings
5 Toggle 'Frequently asked questions' to on, and click 'Edit Message' under Timing:
6 Grab your online booking link from Timely by going to Setup > Booking buttons:
7 Create a new question as below (you can use whatever wording you like)
8 Click +Add a button to add a button to your response. This will expand the button options as below - enter the label for your button (what it will say) and the your Timely online booking link:
9 Once you are done click Save