This guide will cover:
- Connecting Timely with Shopify with an existing Shopify account
- Connecting Timely with Shopify without an existing Shopify account
- Timely and Shopify integration is available on the Elevate and Innovate packages only. This guide runs through how to upgrade your package: How to change your Timely plan.
- Once Timely has been connected with Shopify, the products that have been synced to Shopify will be set to be sold even when out of stock.
Connecting Timely with Shopify with an existing Shopify account
- To connect Timely with Shopify, head to the Setup menu, and click Add ons.
- From within the Add-ons page, scroll down to Shopify and click Activate.
- You'll be taken to a landing page with some information on the integration. Click Set up Shopify.
- You'll now be on step one where you can say if you already have a Shopify account or not. If you don't already have a Shopify account, click here to start a free trial.
Click I have a Shopify account and then Go install app. - The next screen is in Shopify, click 'Add app'.
Please note that it says the app is $350, but as a Timely customer you will not be charged this. - Next login to the Shopify account you want to connect with.
- You'll then need to confirm you're happy to install the Timely integration app by clicking Install app:
- Next log back in to your Timely account to confirm the connection:
- You're now on the Match locations step. This step is all about ensuring the correct Timely location and Shopify location are linked.
On the left, we will display a list of your Timely locations. On the right is where you can select which Shopify location links with which Shopify location. - Ensure the locations you want to be linked are now linked and click Save.
- Next, you'll be able to link your existing Shopify products with your existing Timely products. If you don't have any products in Shopify, click 'I don't have any products in Shopify' and jump over to step 14. If you do have products in Shopify, click 'Link my products'.
- Once you click Link my products, we'll attempt to automatically match your Timely and Shopify products based on name or SKU. If we're not able to do that, we'll need you to tell Timely, what Timely product, matches with what Shopify product. To get to this screen, click 'View unlinked products'.
- When you're viewing your unlinked products, you're able to tell Timely which Shopify product links with what Timely product. To do this, search for the Timely product that matches the specific Shopify product. If that Shopify product doesn't exist in Timely, you can click Create new product and that will create that Shopify product in Timely. Or you can choose not to match the product at all. Once done, click Save and continue.
- You're now on the final step, the Select products to sell page. This is where you select which of your Timely products you want to be copied over to Shopify to begin selling.
- Go through your Timely products and untick any that you don't want to be copied over to Shopify and click Save.
- You've now connected Timely with Shopify! Please note that it may take a few minutes for your products to appear in Shopify.
- Before moving on, you'll want to head over to your Shopify store. To do this click Go to your Shopify.
- Once in your Shopify store, you may wish to add photos and other further details to the products that have come from Timely. Some extra detail you may want to add is the weight of the product and shipping costs for example.
- Once you're happy with your listing, set your product status to 'Active' and click 'Manage' next to Sales Channels and Apps and tick 'Online store' to have the product shown on your online store. Then click Save.
- Going back to Timely you will find the Shopify dashboard. This has all the information about the integration. It will show the status of the integration, what has been connected, what has been synced, what hasn't been synced, and if there are errors, it'll show what those errors are. You are always able to come back to this page under Setup > Add ons > Shopify.
Connecting Timely with Shopify without an existing Shopify account
- To connect Timely with Shopify, head to the Setup menu, and click Add ons.
- From within the Add ons page, scroll down to Shopify and click Activate.
- You'll be taken to a landing page with some information on the integration. Click Set up Shopify.
- You'll now be on the screen asking if you have a Shopify account or not.
- Click 'I'm new to Shopify'.
- Click 'Create account'.
- We'll open a page to Shopify where you can fill in your details to start a Shopify account.
- We recommend following the instructions and onboarding that Shopify offers to set up your account. This Shopify guide here is a great resource on what kinds of things you should do to get your store ready.
- Once your account has been set up, come back to Timely and follow the steps of this guide to connect Timely with your new Shopify account.