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As Timely is based in New Zealand, any businesses that are located outside of New Zealand will not have GST, VAT or any other sales tax(es) applied to their Timely invoices. However, businesses that are based or registered in AU or NZ will be required to pay GST. In this guide, you will learn more about GST requirements in Australia and New Zealand.
Paying GST in New Zealand
As Timely is based in New Zealand, New Zealand customers will be charged GST on their Timely subscriptions and other related charges. You will see your price, exclusive of GST in the plan cost section on your billing page.
Paying GST in Australia
In July, 2017 there was a change to GST legislation in Australia. This change requires that GST be collected on all international online services and products that are sold to Australian consumers.This includes subscription services like Timely.
If you are based in Australia, then you may also be required to pay GST (10%) on your Timely subscription invoices. However, if your business is GST registered, then you could be eligible for an exemption. See our help guide How to pay GST on your Timely invoices (AU) for more information.
Important note: it is the business owner's responsibility to be truthful about GST registration for the purposes of tax exemption. The ATO places full responsibility on you the business owner to communicate this truthfully. Timely is not accountable for any misinformation, or information given under false pretences.