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Online deposits are a way to get real time commitment from your clients when they make a booking, giving you confidence in their legitimacy. Should anything fall through, this also ensures you are able to pay your staff for the clients absence. You can set policies regarding deposits, such as caveats when individuals are unable to attend their appointments for genuine reasons. See our help guides on cancellation policies and charges for more information. In this article you will learn how to set up online deposits.
Important note: the deposits feature is available if you use Timely as your payment provider (TimelyPay). If not, please see our pricing and plans page to confirm if this feature is available within your subscription. Should you wish to upgrade, you can do so via this link. Otherwise, please contact one of our friendly Support team for further information.
How to set up online deposits
Step-by-step instructions
Timely tip: if you do decide to set a policy, your clients will see it when they book. You can customise these terms to suit your business. See our help guides on cancellation policies and charges for more information. In this article you will learn how to set up online deposits.
Important note: you cannot have deposits and cancellation fees set as the default simultaneously. If you want to use both, set cancellation fees as your default policy and add deposits to individual services.