Add a client to your waitlist

If you're fully booked when a client wants to make an appointment, you can add them to your waitlist. So if a client cancels, you have clients who might want to grab the booking.

Step-by-step instructions

1 Open the sidebar in your Timely account.

2 Click on Waitlist.

3 Click on Add to waitlist.

4 Add the client's details.

5 Select the service or services the client is interested in.

6 Add any client preferences like staff, day of the week or time of day.

7 Click Add.

8 Success! Now if a client cancels, you'll have another client ready to book.