Check that your terminal is connected to Timely. You'll see this in the TimelyPay section under Terminal management.
1 Select Setup and click TimelyPay.
2 Check that your terminal is connected to Timely by looking for a device connected to a location under the Terminal management section.
3 Scroll down to the Fees section. See Surcharge fees and click Edit.
4 Select the Pass fee through to clients option,
5 Click Save.
6 Success! You can now see that surcharging has been enabled for your In-Salon payments made through your TimelyPay terminal.
Terminal setup guide: Using a computer
2. Choose which terminal to set up
3. Choose a device to connect with your touchscreen terminal