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With Timely, you are able to utilise a two-way sync with Google Calendar. This means you can balance your business and personal life happenings with ease. This integration allows your appointments to sync with your personal calendar, and vice versa. In this guide, you will find an overview of the Google Calendar two-way sync. For more information, see our help guide How to set up the Google Calendar two-way sync integration.
Important Information
When the integration is active, we will send a copy of your Timely bookings to the connected Google Calendar. For any events that are added to Google Calendar as busy, we will block out that time in your Timely calendar. This is perfect if you want to save yourself from double entry, or would like a copy of your Timely calendar to be available offline when you find yourself without an internet connection.
When you first connect Google Calendar, or refresh the sync for a staff member, we will only sync future events between the calendars. Once the integration is set up, you will be able to connect each staff member's profile in Timely to a single Google Calendar. It is possible to connect multiple staff to the same Google Calendar, but you are unable to connect multiple Google Calendars to an individual staff member.
How does the integration work in Google Calendar
When you are taken through the setup process, you will be asked select a Google Calendar you would like to sync. This can be a calendar for a gmail address, or an individual calendar if you have multiple calendars on your Google account.
Bookings from Timely will then be shown on the connected calendar alongside any other events on that calendar. When you sync Timely appointments to Google Calendar, any changes made to the event in Google Calendar will be updated in Timely. If you delete a Timely booking from your Google Calendar, or move this to another Google Calendar, then this will cancel the booking in Timely.
How does the integration work in Timely
Your events from Google Calendar will then be synced to a default calendar in Timely. If you work at multiple locations you will need to select a specific location's calendar for those events to show up in. We will make sure you also can't be booked at that same time in any other locations.
Events that are added from Google Calendar will be greyed out in Timely, with only the description shown. These events are not able to be edited in Timely and will not be included in any reporting. For any bookings or events that you'd like to include in your reporting, make sure to add these directly to your Timely calendar.
What information can be synced?
You can choose how much of your Timely information to sync across. You are able to sync:
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Your appointments
We will include the details of the bookings as part of that sync, so you can see service details as well as customer information.
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Your classes
We will sync across the details of the class, as well as a list of attendees.
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Schedule
Busy time and breaks.
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Pricing information
You can also decide if you would like pricing information to be synced too.
Timely notes:
- When you create an all-day event in Google Calendar, the default setting for show me as is set to available. Only events where you are set to busy will be synced back to Timely, so if you edit the event in Google Calendar and change the status of the event to busy then it will be synced.
- Timely does not support events with a duration of greater than 24 hours, so these will not be synced to your Timely calendar. If you're wanting to block out time for some time off, it's better to use the roster or closed dates function to change your hours within Timely directly.