Update: MYOB integration to be discontinued from 1 March 2026 – Timely

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Important note: starting March 1st 2026, automatic syncing of Timely invoices to MYOB will no longer be available. You can still export your Timely invoices and manually import them into MYOB. If you're looking for an alternative, visit our Help Centre to explore other Accounting & Invoicing integrations; such as Xero or Quickbooks. If you have any other questions, please reach out to our support team here.

Why the change?

MYOB has introduced new maintenance requirements which require significant investment to keep this connection running. To focus on initiatives that benefit all our customers, we've made the tough decision to discontinue the integration.

What does this mean?

Invoices will no longer be raised in MYOB AccountRight when you complete an appointment.

What you can do next

If you decide to stop using the MYOB integration before 1 March, you can:

1 Navigate to set up > integrations (formerly add-ons) > scroll to MYOB > and click configure

2 Toggle off the integration by clicking off

3 A prompt will inform you that this action is permanent, and cannot be reversed. Click confirm to disable the integration

Post integration turn off

You will no longer be able to automatically import your Timely data into MYOB. If no action is taken, Timely invoices will stop automatically syncing into MYOB from 1 March 2026.

Getting support

If you have any questions or need support with your MYOB integration, please contact our support team. We're here to make sure everything runs smoothly, and appreciate your understanding as we make these changes.

Frequently asked questions (FAQs)

Why is the MYOB integration being discontinued?
MYOB's requirements are complex, given only a small proportion of our customers use the integration, we'd like to invest our time into other highly used and valuable features by our customers.
Should I start shopping around for other options?
Options are available with Timely such as Xero and QuickBooks. Find out more: Invoicing & Accounting.
Can I manually download my Timely invoices and import them into my MYOB account?
There are limitations to this approach. You can download the “Invoice detail” report as a CSV from the Reports section in your Timely account. However, certain line items such as credits, vouchers or items not assigned to a staff member will be excluded.
How will I keep my invoices up-to-date if I’m using MYOB as my accounting software?
If you’re using MYOB to sync your Timely invoices, you will need to ensure these invoices are imported manually into the accounting software.
How will this change affect support for the integration?
We will no longer support the MYOB integration from 1 March 2026.