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If you are registered as a Sustainable Salon, then you may wish to charge an additional fee (or surcharge) to pass on the cost of those services to your clients. In Timely, a default Sustainable Salon fee product is added to your account, which is automatically added to appointments that you add to your calendar. This can manually be added or removed from sales, as desired.
In this guide, you will learn how to manage Sustainable Salon fees on your account, and apply the fee on either the Timely desktop website and iOS app.
How to apply the fee on the Timely desktop website
Only a single fee will be added to a sale, so adding further services won't add additional fees. Fees won't be automatically collected for online bookings, as there is no way for clients to opt-out of paying that fee online. This can manually be added to an online booking sale after it has been raised, if desired. To do this:
How to apply the fee on the Timely iOS app
For sales raised via the iOS app, only sales raised via the raise sale button (from the booking) will have the fee added. For walk-in sales raised via the iOS app, you can manually add the fee to the sale, like you would any other product.
Timely note: fees won't be automatically collected for online bookings, as there is no way for clients to opt-out of paying that fee online. This can manually be added to an online booking sale after it has been raised.