How to change a deposit into a client credit

Online deposits are a way to get real time commitment from your clients when they make a booking, giving you confidence in their legitimacy. Should anything fall through, this also ensures you are able to pay your staff for the clients absence. You can convert a deposit into a client credit, so that it is not attached to a specific appointment. You might want to do this if someone cancels their appointment outside your cancellation period but they don't want a refund. Once it's a client credit, they can use it any time in the future! In this article you will learn how to change a deposit into a client credit. 
 

Timely note: the deposits feature is available if you use Timely as your payment provider (TimelyPay). If not, it's only available on Elevate and Innovate plans. Should you wish to upgrade your plan, you can find more information in our help guide How to change your Timely plan.