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When you're using Timely, you may spot symbols and icons in various places throughout the product, it is important you know what they mean; so that you can reference them effortlessly. In this guide, you will see an overview of what these icons and symbols represent.
Main menu
| Add a new appointment to the Calendar | |
| Raise a new sale. This can be for a product, service, appointment, package, voucher or credit ( and can be found in the top-left corner of the page) | |
| Click to view any important notifications about your account from the Timely team (can be found in the top-right corner) | |
| Click on this icon to check the system status, view our help guides or get help with your account. |
Calendar icons
| View/change the location that the booking takes place at. | |
| View or change the staff members calendar | |
| Refresh the calendar to show any recent additions or changes | |
| Print a copy of the current calendar view, in day sheet format | |
| Turn privacy mode OFF and ON (this blurs out customer names and prices so they can't be seen) | |
| The clock icon next the date allows you to adjust the working hours for that staff member |
Booking icons
 or | The appointment was booked by the customer online |
 or | There is a booking note or comment on this appointment |
 or | This booking is a recurring appointment |
 | The status of the appointment is "Arrived", as the client has arrived |
| The service has been marked as completed | |
 | The booking has been marked as "Did not show" |
| The booking has been marked as have staff specifically requested | |
| The staff request is invalid | |
| There is a resource associated with this booking | |
| The appointment is part of a package | |
| This is a video appointment | |
| No video meeting link has been added to this appointment |
Client icons
| This is a new client | |
 | This client has an alert in their record |
 | This client has been marked as a VIP |
| It is the client's birthday | |
| The client is vaccinated | |
| Vaccination status hasn't been confirmed |
Sales icons
 | There is an open sale attached to this booking |
 | There is a completed/paid sale attached to this booking |
| There is an open invoice attached to this booking | |
| A deposit has been paid for this booking | |
| A promo code has been applied to this booking |
Other actions
| Delete or remove a service from a booking, or a line item from a sale | |
| Contact a customer via SMS or email | |
| Find out more information about a feature or setting | |
| View or change the settings on the Reports page | |
| Download a report or image |
Feature icons
| An appointment. This can also be used in a number of places to jump to that booking in the calendar | |
| This is a service, used within an appointment on its own or with other services | |
| This is a service group, that can be used within an appointment |
Sales related features and icons
| This refers to credit that the customer has on their account | |
| This refers to rewards the customer has on their account | |
| This refers to a gift voucher or gift card |