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You may find that certain services and appointments will require specific resources; such as furniture, room type, equipment, or products etc. With Timely, it is effortless to book services and appointments with specific resources attached.
To ensure these resources are not double booked, you can create and assign these resources to the relevant services and appointments. In this guide, you will learn how to book appointments and include resources. For more information, see our help centre section on managing resources.
How to select a resource when making a booking
1
When you add an appointment to the calendar, you will see a column called resource. If the service has more than one resource assigned to it, or the resource has more items, you can choose a different resource.
2
When you are ready, click save to apply your changes.
3
Once you have followed the process above, a suitcase icon will indicate that there is a resource associated with that booking. You can see what resource it is on the appointment itself.
Timely notes:
- When booking online, resources are automatically assigned to appointments. Similarly to staff availability, if a slot has no resource available, it will not show up for online booking.
- If you have multiple items of one resource or the service can use multiple resources, these will continue to be assigned until the resource are all allocated for that time. Once all the resources are allocated, that service will no longer be bookable at that time.
- If a resource is already in use when you try to make a booking, you will be notified of this. If you drag the appointment into a slot that causes a resource conflict, you will be alerted in the moment. You can then choose to cancel the change, or continue anyway and double book the resource/make plans in-salon.