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With Timely, you can set staff targets; which are a powerful way to motivate your team and grow your business. You can set targets for sales, rebooking, retail, or services, and track progress in real time on the Dashboard. This not only helps keep staff focused and accountable, but also makes it easier to celebrate wins, identify coaching opportunities, and drive consistent performance across your business. In this article, you will learn how to set up staff targets.
Important note: this feature is only available to businesses on our Innovate plan. Should you wish to upgrade your plan, you can find more information in our help guide How to change your Timely plan.
What staff targets can you measure in Timely?
With staff targets, you can measure both total performance and efficiency, helping you understand not just how much revenue each team member brings in, but also how effectively they use their time. By tracking both dollar amounts and sales rates, you get a clearer picture of who is excelling, who may need support, and where to celebrate wins. Some areas you can track within your staff targets.
| Total sales ($) | The total revenue the staff member has brought in, which is the total of all services, products and packages sold less any discounts. |
| Service sales ($) | The total service revenue the staff member has brought in, which is the total of all invoiced services including both booked and walk in services. This does not take into account discounts. |
| Product sales ($) | The total product revenue the staff member has brought in, which is the total of all invoiced products. This does not take into account discounts. |
| Total sales rate ($/hr) | Total revenue divided by rostered hours - measure overall productivity |
| Service sales rate ($/hr) | Service revenue divided by rostered hours - see service delivery efficiency |
| Product sales rate ($/hr) | Product revenue divided by rostered hours - know if staff driving retail sales |
How to set up staff targets