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How to take payments using Laybuy

  • Updated

In this guide you will learn how to take payments using Laybuy. Laybuy is a payment service that allows clients to buy now and pay later. You get paid straight away, risk free, while your client pays over 6 weeks.
 

Important note: Laybuy was acquired by Klarna in August 2024. It is currently unavailable for new account sign-ups and payments processing. We’ll provide an update, in this help guide, as soon as more information about the future of this integration is available.

 

 

How to process sales with Laybuy

It's important to be aware that the full amount of the invoice needs to be paid with Laybuy. This means you cannot split payment, such as $50 cash and $100 Laybuy. To process a Laybuy payment:
 

1 Raise the sale as you normally would, and on the payment screen, select Laybuy as your payment method.

 

2 Verify with your customer that the Laybuy SMS number is correct. Then click save. This will start the Laybuy payment process for your customer to complete.

 

3 While your customer is completing their payment on their Laybuy account, you will see a loading screen. Do not close your browser while the payment is processing!

 

4 Once your customer has authorised the payment, your screen will automatically update to show successful payment. Click next to view sale summary., then click complete to finalise the sale.

 


Refunding invoices paid with Laybuy

Invoices paid with Laybuy can be refunded directly from Timely, either via your browser or the iOS app. 
 

 

Frequently asked questions (FAQs)

  • Can I split payment when using Laybuy as a payment option?
    No, Laybuy must be used to pay for the full invoice and in one payment.
     
  • Can I use Laybuy to take deposits?
    Laybuy needs to capture the full invoice in one payment, and can only be done in-store at this time. This means currently Laybuy cannot be used to take deposits. 
     
  • I already have Afterpay, can I still offer Laybuy?
    Yes you can offer both Laybuy and Afterpay through Timely.
     
  • How do my customers sign up for Laybuy?
     
    • Your customers can sign up for Laybuy before making payments via the website or mobile app.
       
    • Customers can also sign up to Laybuy the first time they make a payment. They'll be required to provide their payment details, like regular payment to start the process. We recommend that your customers set this up prior to making the payment, to speed up the checkout process.
       
    • They can sign up here for an account through the following link.
       
  • Is there a minimum spend requirement?
    No, there is no minimum spend requirement for Laybuy transactions.
     

 

 

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