Skip to main content
Share Feedback gettimely.com

How to add your GST or VAT registration number to Timely

  • Updated

This article is for:

Build
Elevate
Innovate

 

In this article, you will learn how to add your GST or VAT registration number to Timely, alongside answers to frequently asked questions regarding GST and VAT numbers. If you are a Timely customer in Singapore or South Africa, we need your indirect tax ID to support us in remaining compliant with local tax laws in your region. In Singapore, this is your GST number and in South Africa, this is your VAT. 
 

 

Timely notes:

  • We did not collect this for some customers upon signing up to Timely, so we are updating our records retroactively.
     
  • If your business is registered for GST or VAT, you’ll see a prompt to enter your number the next time you log in to Timely on desktop. This will not change your current pricing, but not providing your tax ID could result in incorrect tax charges or billing issues later on.

 

 

How to update your Tax ID in Timely

1 Log in to Timely on desktop. You will see a pop-up asking you to add your business tax ID, click enter GST/VAT number.

 

2 On the billing screen click add tax ID. Enter your Timely account email address and GST (Singapore) or VAT (South Africa) number in the Tax ID field.

 

3 When you are ready, click save to apply your changes.

 

 

Frequently asked questions (FAQs)

  • Why are you asking for this information now?
    Local tax authorities in Singapore and South Africa require us to collect this information to remain compliant. If you are registered for GST or VAT, we need your number to correctly classify your account and apply the right tax treatment.

     
  • What happens if I don’t provide my GST/VAT number?
    If you don’t add your GST or VAT number, we may have to treat your account as non-registered - even if you are registered. That could mean the wrong tax gets applied, or we have to adjust your billing setup.

     
  • What is an indirect tax ID vs. income tax ID?
     
    • Your indirect tax ID is your GST, VAT, or sales tax ID.
    • Your direct tax ID is your income tax ID.

       
  • Will this change how much I pay?
    Not right now. But, submitting your tax ID helps us ensure your pricing remains accurate and compliant under local tax laws.

     
  • What if I’m not registered for GST or VAT?
    If you are not registered, you do not need to fill in the field. We will treat your account as a non-registered business.

     
  • Can I update it from my phone or the Timely app?
    No, you will need to log in on a desktop computer to update your tax information.

 

 

Related articles