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Google Reviews help new clients find and trust your business on Google, but collecting them consistently takes time and effort.
With Timely, you can automate your Google Review requests, so every happy client gets a gentle reminder after their appointment. This helps you build trust, boost your discoverability, and grow your online reputation without the manual work.
Follow this step-by-step guide to connect your Google My Business review link and start collecting feedback that helps your business climb the ranks on Google.
What you will learn
SMS templates for review requests
Good to know
Before creating a review request link in Timely, you will need to already have or create a Google My Business Profile. To do this head to https://business.google.com/en-all/business-profile/
To learn where to find your Google My Business Review link, visit https://support.google.com/business/answer/3474122?hl=en to learn more
Video
Step by Step Instructions
1 Go to Setup in your Timely dashboard.
2 Select Customer Messages
3 Click Add New Message
4 Choose Follow up Messages
5 Select SMS or Email
6 Set SMS Rules for your message
7 We recommend selecting:
For an appointment containing: Any Service
Send to appointments with status of Completed
Send to each customer only once
8 Write your message
9 Give your template a name
10 Save your message
Following these steps ensures clients automatically receive a Google review request, helping you build a strong, trustworthy business presence online.
SMS templates for review requests
Here are some templates that we've created that you can use and modify when creating your very own review request links in your Timely account.
“Hi [First Name], thanks for visiting [Business Name]! We’d love your feedback, your review helps others find us on Google. [Link]”
Thanks for coming in today! We hope you loved your look. Leave us a quick Google review here - [Link]
We appreciate your business! If you had a great experience today, please share the love on Google - [Link] Thanks!
We think you're the best, but what about us? Drop a quick review on Google about your visit! [Link] P.S. We love 5 stars!
You're gorgeous, darling. And so is your feedback! Help other beauty lovers find us by leaving a review - [Link]
Thank you for choosing us for your service today. Your satisfaction is our priority; please share your experience on our Google page - [Link]
We're continuously striving to offer the best service. Please help us by sharing your thoughts on your recent appointment via Google - [Link]
Helpful Links
Why building your Google Reviews is important
Create a one-off SMS campaign for requesting Google Reviews