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How to create a one-off SMS campaign for requesting Google Reviews

  • Updated

This article is for:

Elevate
Innovate

 

In this guide, you will learn how to create a one-off SMS campaign for requesting Google Reviews. If you would like to learn how to automate these, see our help guide How to automate SMS campaigns for requesting Google Reviews.

Building Google Reviews helps clients discover and trust your business on Google. If you’re just getting started and want to build up your Google Reviews fast, try sending a one-off SMS Campaign to your existing clients.By sending an SMS campaign, you can quickly reach your existing clients and encourage them to leave a review, helping boost your discoverability and rank you higher in Google Search and Maps.

 

 

Important note: this feature is only available to businesses on our Elevate and Innovate plans. Should you wish to upgrade your plan, you can find more information in our help guide How to change your Timely plan.

 

 

Timely notes: 

 

 

Step-by-step instructions

1 Click on messages, and then on SMS campaigns; here you can filter your clients. You may wish to filter your client list by:

  • VIPs

  • birthdays 

  • business location

  • staff member or 

  • services

 

2 Once you have filtered and reviewed your list, click on write message, and create your message in the free text field.

 

3 When your SMS campaign message is ready, click on review campaign and you will be able to see what your campaign looks like and agree to any charges associated with your SMS campaign.

 

4 When you are ready to send your SMS Campaign, simply click send campaign.

 

 

 

SMS templates for reviews with SMS Campaigns

Sending review requests after every visit helps you build a steady stream of Google Reviews, one of the strongest signals Google uses to decide which businesses show up first in search results. Make sure to check out Textie Bestie, Timely's AI copywriter that can generate messages or brainstorm ideas for your next SMS Campaign.
 

Here are some templates that we've created that you can use and modify when creating your very own SMS campaigns for Google reviews in your Timely account:
 

Example 1 Hi [First Name], thanks for visiting [Business Name]! We’d love your feedback - your review helps others find us on Google. [Link]
Example 2 Just checking in! Your feedback helps us grow. If you enjoyed your past service, please take a moment to leave us a Google review - [Link] Thank you!
Example 3 We miss seeing you! Help us shine and get featured on our page. Leave a quick Google review about your last visit - [Link]
Example 4 Love our work? Your Google review helps new clients find us! Leave your feedback here - [Link]. We appreciate your continued support!
Example 5 Quick favour! Your experience matters. We’d appreciate you leaving us a Google review about your previous service - [Link]
Example 6 Did you love your last appointment? Share your feedback on Google here - [Link] Thank you for being a great client!

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