This article is for:
There are a few circumstances when Timely will trigger emails that are automatically sent to your account holder's email address. If you would prefer for these emails to go somewhere else, the best thing to do is to set up some forwarding rules for your email account. This will automatically forward any emails with a certain Subject Line to go to a different email address. With the correct filters you can also ensure that these emails are removed from the account holder's inbox as well.
In this guide, you will learn how to redirect Timely emails. Below are links with instructions for setting these rules up for Gmail and Outlook. If you would like more assistance with a different email provider get in touch with us by submitting a Help Form at our Help Centre or contact your IT professional.