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  2. Account & Billing Enquiries

Account & Billing Enquiries

For support with your Timely subscription, billing or account

Timely Account enquiry

  • Current account status
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  • Reactivate your Timely account
  • How to move country with your Timely account
  • Cancel your account

Billing

  • General Inquiry
  • Updating or Troubleshooting credit card details
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Staffing enquiry

  • General Inquiry
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Pricing & Plans

  • Pricing enquiry
  • Change my current plan
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  • The Basic package (Legacy)
  • The Build package
  • The Elevate package
  • The Innovate package

Refer a Friend

  • General Inquiry
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Partner Portal

  • How to use the Timely Partner portal
  • Connect an existing account to your partner portal
  • How to add new customers to your Partner account

Other

  • How to redirect Timely emails

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