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Timely is an online software, which allows you to access your account from anywhere, at any time. Because everything is stored securely in the cloud, you won't need to download software, install updates or back up your information. However, this does mean that you will need an internet connection to use Timely. In this guide you will find tips on staying up to date with your business, if you find yourself without a stable internet connection.
Hotspot off your personal device's data
If your wifi is disconnected, and you are unable to connect to the internet in the salon, you can use your mobile phone or tablet as a hotspot. This allows you to share the mobile broadband your device is receiving with other devices or computers. The process differs between devices, but you can use the following guides as a starting point:
- How to set up personal hotspot on your iPhone or iPad
- How to set up Wifi hotspot on an Android device
Receive a list of your appointments daily
To make sure you have a back up copy of your appointments, you can set up automatic day sheet emails. This will send you a copy of your appointments for that day, every morning. This is perfect if you get stuck without internet and need to check who is booked for the day ahead.
The day sheet report includes useful information, such as client contact & appointment details and any booking or client notes. You will need to enable this for your business first, before you can enable this for each staff member. See our help guide How to send automatic day sheets for more information.
- Share your Timely calendar to access it offline
While you will need an internet connection to access Timely, it's possible to share a copy of your Timely calendar to an external calendar system, such as: Outlook, Google Calendar or your device's built-in option.
When this is enabled, we will send your appointments and any changes to the calendar link, every 15 minutes. Your calendar will keep a record of this, so you can access the most recent version. See our help guide How to sync or share your calendar for more information.
Timely note: if your device has been offline for awhile, then the external calendar may not have the most up to date version of your Timely calendar. You will need to bear this in mind when viewing your schedule. Any changes made to events in an external calendar won't be reflected in Timely.