Turning on Client Login is a fantastic way for your clients to manage their own appointments, make new appointments, rebook existing clients, complete Consult forms and manage their own details.
Good to know
The first time an existing or new client logs into Client Login for the first time, they will be required to confirm their account with a SMS OTP. Once this has been completed, they can simply use either Facebook/Google without needing to complete the SMS OTP
If your business uses TimelyPay, the setting to hide the login option isn’t available.
If clients choose to login using Facebook or Google, we will ask to verify their details via a one-time SMS verification the first time they sign in to your business. This is to check whether they’re a returning client, so we can match their profiles and avoid duplicates. Once they’re verified, they can log back in without re-verifying every time (for that same Timely business).
Step-by-step Instructions
1 Proceed to Setup.
2 Click on Online Bookings
3 Scroll down until you find the Client login option.
4 Choose which Client Login option best suits your salon
5 You can choose to add a message for clients who haven't logged in after a few seconds, if you wish.
6 If you're on our Innovate plan, you have the option to hide non VIP services from your VIP clients.
7 After making any changes, find the Save button and click it to save your settings.