Important note: On Monday 13 April there is a planned maintenance window as part of ongoing improvements to Timely’s infrastructure. During this time, you may notice slightly slower performance when using Timely. We expect minimal disruption, and core features will remain available.
If you experience any issues outside of this window, our Customer Support team is here to help!
What's happening
- Time: 7:00am–9:00am NZST (5:00am–7:00am AEST)
- Impact: Brief performance delays for some users
Once the maintenance is complete, performance will return to normal automatically. If you notice slowness outside of this window or anything doesn’t look right, please reach out to our Customer Support team and we will jump on it right away. You can also check our Timely status page for more information.
Thanks so much for your patience while we make these improvements - they help keep Timely fast and reliable for you!