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Appointment statuses help you keep track of where your clients are in the appointment process. There are default statuses but you can also create custom statuses specific to your business.
1 Go to Setup and Calendar Settings.
2 Scroll down to the bottom of the page to the Appointment statuses section.
3 To add a new status click the plus button.
4 Add the new status in the new blank field at the bottom of the list.
5 Click Save.
Check the new status has been added
1 Go to the Calendar and click on an appointment.
2 Click Edit.
3 When the appointment is Confirmed, you'll see the different statuses, including the newly added status.