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Surcharging is becoming a more common business practice, including within the beauty industry. Surcharging means you are passing on the card processing fees from the business to your client. It is usually only a small additional amount, but can add up to significant savings for the business over time. This is why Timely has built a surcharge feature!
In this article you will learn how to set up surcharges on your iPad for in-salon payments. For more information on surcharging, see our help guide Frequently asked questions (FAQs): Surcharging.
Important note: it is crucial to be aware of your local legislations, for example:
Australia: On 1 October, the RBA surcharge ban was implemented in Australia, removing card surcharges for credit and debit card payments. Learn more about this and find out what it means for your business in our guide 2026 Surcharge changes - Australia.
New Zealand: the New Zealand Government is still reviewing the proposed changes and a date has not yet been confirmed. However it's a good idea for businesses to start preparing for potential changes to the payments system. For more information, take a look at this article from the NZ Commerce Commission.
How to set up surcharges on your iPad for in-salon payments
Step-by-step instructions