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Surcharging is becoming a more common business practice, including within the beauty industry. Surcharging means you are passing on the card processing fees from the business to your client. It is usually only a small additional amount, but can add up to significant savings for the business over time. This is why Timely has built a surcharge feature!
In this article you will learn how to set up surcharges on your iPad for in-salon payments. For more information on surcharging, see our help guide Frequently asked questions (FAQs): Surcharging.
Important note: it is crucial to be aware of your local legislations, for example:
Australia: the RBA confirmed that a surcharge ban for AU will be implemented from 1 October 2026 for all card surcharging. Learn more about this and find out what it means for your business in our guide 2026 Surcharge changes - Australia.
New Zealand: the New Zealand Government is still reviewing the proposed changes and a date has not yet been confirmed. However it's a good idea for businesses to start preparing for potential changes to the payments system. For more information, take a look at this article from the NZ Commerce Commission.
How to set up surcharges on your iPad for in-salon payments
Step-by-step instructions