Two-factor authentication (2FA) / multi-factor authentication (MFA) is an additional layer of security you can add to your Timely account to ensure both business and client information remains secure from compromise. This is an integral part of running a successful business. In this article, you will learn how to enter your recovery codes for two-factor authentication (2FA).
Important note: we’re rolling out MFA to Timely users in stages. If you’re already using SMS 2FA, you can continue using this for now. Keep an eye out for further updates as we continue rolling this out. For more information, see our guide Multi-factor authentication (MFA) in Timely.
Step by step instructions
Timely note: each recovery code can be used only once, you might want to mark the codes as used where you have saved them elsewhere. To get a new set of codes please click view codes on the 2FA setup page.
Timely notes:
- Please note, the 2FA feature is not available in Singapore.
- For the best experience, please make sure you are using the latest iOS version, and have updated the Timely iOS app.
- If you or your staff member are overseas and therefore not receiving the SMS 2FA code, you can still log in by using your recovery codes provided instead.