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Two-factor authentication (2FA) / multi-factor authentication (MFA) is an additional layer of security you can add to your Timely account to ensure both business and client information remains secure from compromise. This is an integral part of running a successful business. In this article, you will learn how to enter your recovery codes for two-factor authentication (2FA).
Timely notes:
- Please note, the 2FA feature is not available in Singapore.
- For the best experience, please make sure you are using the latest iOS version, and have updated the Timely iOS app.
- If you or your staff member are overseas and therefore not receiving the SMS 2FA code, you can still log in by using your recovery codes provided instead.
Step by step instructions
1
Add your email and password to the login details field.
2
Then, click enter recovery code to open the recovery code input screen.
3
Add in the 16 character recovery code, then you will need to select verify to regain access into timely.
Timely note: each recovery code can be used only once, you might want to mark the codes as used where you have saved them elsewhere. To get a new set of codes please click view codes on the 2FA setup page.