How Timely protects your account from unauthorised logins – Timely

To keep your account, and client data secure, Timely runs additional security checks when you log in to your account. If anything looks suspicious, our systems will prompt a verification step to ensure only authenticated individuals are accessing your account. For more information, see our help guide Frequently asked questions (FAQs): Verification codes.

Important note: we’re rolling out MFA to Timely users in stages. If you’re already using SMS 2FA, you can continue using this for now. Keep an eye out for further updates as we continue rolling this out. For more information, see our guide Multi-factor authentication (MFA) in Timely.

How to enter your verification code

1 Enter your email and password into Timely on the login screen as you normally would. On the next screen you'll be prompted to enter a verification code.

2 Then, check your emails for an email from Timely with your verification code. Enter the code from the email into Timely and you'll be logged in. This code is valid for 30 minutes, due to privacy reasons.

Timely note: you may be asked to enter a 6-digit verification code if your login details look different to what they normally are. This could be when you're logging in from a new device, location or browser.

How to enter your verification code

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