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How to add processing time to your services

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Processing time creates a free space or gap after a service, which allows the staff member to see another client. This can only be added to the end of a service. In this guide, you will learn how to add processing time to your services. For information on padding times, see our help guide How to add padding time to your services.

 

 

How to add processing time to your service

1 Head to setup from the main menu in your Timely account dashboard, to services, and click the edit button next to the chosen service.

 

2 Click the add processing time link, and then enter the duration of the processing time, followed by selecting processing time from the drop down menu.

 

3 When you are ready, click save to apply your changes.

 

 

How to update the processing time of existing bookings

When you update the settings of a service (including adding or adjusting processing time) it will only apply to any new appointments added to the calendar. You can manually update existing bookings so that they use the new settings. To do this:

 

1 Click edit on the appointment. The booking will be using the original service settings.

 

2 Select another service in the service 1 list, and then re-select the original service from the list.

 

3 When you are ready, click save to update the appointment to the new settings.

 

Timely tip: if you regularly perform multiple services together, these multi-service appointments may have different requirements when it comes to padding/processing time. You can adjust those requirements for those particular appointments, using our service groups feature. 

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