Frequently asked questions (FAQs): Timely Stock app

Simplify your day-to-day stock tasks and see your inventory at a glance with the Timely Stock app. This is free to use, if you are subscribed to Timely. It is currently available for iOS devices only. In this article, you will find answers to frequently asked questions regarding the Timely Stock app.
 

Frequently asked questions (FAQs)

• How do I select the right location in the Timely Stock app?
  The Timely Stock app works for one location at a time. Change the location of the app by clicking on settings > location.
  
   
• Can I scan a barcode with the Timely Stock app?
  The Timely Stock app turns your device into a scanner. Simply select scanner at the bottom of the screen and your camera will turn on - you may need to grant the app permission to use your camera the first time you do this. Then you can use the camera to scan any standard barcode. If the product barcode is already saved in Timely, the scan will load the product details. 
  
  From here, you can see the stock levels for that product in all your business locations and update the stock levels for your current location. Select details at the top of the screen to view all other product details such as retail price, cost price, alert levels, and tax. You can edit these directly by clicking the edit button on the top right corner.
  
   
• Can I scan multiple products for a bulk update?
  Yes, you can scan multiple products to add or remove from the current stock levels. This is useful when you’re emptying a used product bin or receiving a stock order. See our help guide How to update your stock levels in bulk for more information.
  
   
• How do I create a product without a barcode
  Click on the plus [+] icon on the top right corner, and when creating product opens, fill in the product details and click save.
  
   
• How do I search and filter products?
  In the products tab you can see your inventory listed out, including current stock levels. Use the search bar at the top to find a particular product or click on any product to view and update its information. You can also use the filters in the top right corner to filter products by retail, professional, low and out of stock statuses, or sort products by current stock level.
  
   
• Can I create or link to a product using the scanner?
  If the barcode of the product you're scanning isn’t saved in Timely, you will be able to create a product, link a barcode, or cancel.
   
  • Create product: If it’s not already listed in Timely, you can create a new product. A form will open for you to enter all the product information. The barcode field will be pre-populated. 
     
  • Link barcode: If the scanned product already exists in Timely but doesn't have a barcode added, you can select link barcode. This will open a search bar where you can look for the product by typing the name. When you select the product, the barcode number will be added to its Timely record.