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Sending SMS and email messages is a great way to keep in contact with your clients. With Timely you're able to send a multitude of various SMS and email messages to your clients, such as: reminders, follow ups, targeted marketing campaigns, thank you's, and birthday messages. In this article you will learn how to customise your email extras.
Important note: SMS messages can be fully customised, including the message content and templates. Email messages cannot be fully customised, but you can add extra information to your emails.
How to customise your email extras
1
Head to setup > email settings from the main menu.
2
Scroll down to the email extras section
You can then choose to:
A attach calendar files to customer emails, which will include a calendar event in the client's confirmation email.
B
include the address of mobile locations (this will show the appointment address by default).
C hide service and staff details to protect a client's privacy, or if you don't need the client to see which staff member/service is booked.