With Timely, you can request certain data information. In this article, you will learn how to receive, download, and export your data from Timely. You will receive an email from Timely’s customer data sharing site. If you don’t receive it please check your spam or junk folder. The email may come from anyone in our customer success team. To access your data, follow the steps below.
Step-by-step instructions
1
Open the email to begin downloading your data, you will be redirected to Timely’s customer data sharing site.
2
Click the send code button, and a verification code will then be sent to your email address.
3
Check your email, and open the email to retrieve your code, which is only valid for 15 minutes.
4
Enter the code on the web page to access the files, and check keep me signed in.
5
You are now able to download the files provided by Timely. Select all files by clicking the circle in the header, and then on the three dots to download the files. Do not click on the files, as they will not open correctly.