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Introduction: TimelyPay touchscreen terminal

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Timely has touchscreen terminals available to help you take payments seamlessly and create an effortless client experience at checkout. TimelyPay terminals allow you to take instant payments securely from all major credit and debit card providers. Get affordable transaction fees and transparent pricing with no hidden costs. No more juggling between systems, saving you time to do what you love!

In this article, you will find an introduction to our TimelyPay touchscreen terminals, along with straight out the box set up instructions to get you on your way. The TimelyPay touchscreen terminals are designed for salons, helping you deliver seamless client transactions.

 

Timely tip: you can absolutely use the same terminal across multiple locations within your Timely account - just remember to unpair it from its current location before pairing it to another, as terminals can only be paired to one location at a time! 

 

 

How do I set up my TimelyPay touchscreen terminal?

Below you will find step-by-step instructions to help you set up your TimelyPay touchscreen terminal:

 

1Start by charging your new terminal, this is an important first step before you proceed!

 

2Next you are ready to connect your terminal to a WiFi source.

 

3Once connected, you will then need to pair your terminal with your device (see options below).

 

4Now you are paired, you can make your first sale via the iOS app or web app with your terminal.

 

5Once you've made sales, you can follow our help guide for steps to manage EOD cash up.

 

6If you run into any errors as you go, see our help guide Troubleshooting: TimelyPay touchscreen terminals.

 

Important note: if you have a white touchscreen terminal, you may see a message asking you to update your configuration settings to enable cellular during setup. You don’t need to change any settings. Simply tap continue and connect your terminal to WiFi. The message will not appear again once WiFi setup is complete.

 

 

What devices are compatible with my touchscreen terminal?

laptop displaying the timley calendar.jpg iPhone with the Timely calendar.jpg iPad with the Timely calendar.jpg
Computer or laptop iPhone
(Devices iOS 12 or above)		 iPad
(Devices iOS 12 or above)

 

 

What does it cost?

  • AU - $389 + GST one-off cost
  • Processing fee 1.59% + 5¢*
     
  • NZ - $449 + GST one-off cost
  • Processing fee 2.49% + 5¢*
     
  • UK - £199 + VAT one-off cost
  • Processing fee 1.59% + 5p*
     
  • US - $259 one-off cost 
  • Processing fee 2.29% + 30¢*

 

 

Key features

  • Wi-Fi connection: touchscreen terminals connect to Timely via internet connection.
  • Integrated touchscreen: clients can enter their PIN and sign directly on the device.
  • Compact and sleek design: ideal for front counters or pick up and take around the salon.
  • Multiple payment methods: accepts contactless, chip and PIN and mobile payments.
  • Automatic software updates: you will always have the latest features and security patches.
  • Tips: allows for client tipping.

 

 

What’s in the box?

  • TimelyPay touchscreen terminal
  • Power Adapter and USB charging cable
  • White touchscreen terminals also include a USB-C charging cable and adapter.

     

 

What payment types are supported?

  • Credit and Debit Cards: Visa, Mastercard and AMEX
  • EFTPOS Cards: (available in Australia, not available in New Zealand)
  • Contactless Payments: Apple Pay, Google Pay, Tap to Pay
  • Refunds
  • Tipping
  • Surcharges

 


Maintenance and care

  • Keep the screen clean: use a soft, dry cloth to remove smudges.
  • Charge regularly: ensure the battery remains charged to avoid interruptions.
  • Restart if needed: if the terminal becomes unresponsive, press and hold the power button to restart.

 

Timely note: constantly charging your TimelyPay terminal may reduce battery life.

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