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Ensuring your clients receive timely and professional communication is key to a smooth business operation. Timely’s automated messaging feature helps you effortlessly manage client notifications, from appointment reminders to rebooking prompts. This guide will show you how to customise your SMS and email settings, empowering you to control the exact messages your clients receive and when they receive them, so you can keep them informed without lifting a finger.
In this guide you'll learn how to customise your confirmation and reminder emails.
Step by step instructions
1
Head to setup in your Timely dashboard.
2
Click on email settings from the navigation menu.
3
Under additional text add the text that you would like displayed to your clients at the bottom of their email confirmation and reminders.
4
You can also customise other additional extras that you would like included in client emails, find this under email extras. Any changes that you make here will then be shown on all future confirmation and reminder emails.
5
Once you're ready to apply your changes, click save.