How to add multiple staff to the same appointment

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In this guide, you will learn how to add more than one staff member to the same appointment. You may also find yourself in a situation where you need to add more than one service. The benefit of adding multiple services to a single appointment is that only the one reminder and notification will be sent to the customer. If you are doing this, see our help guide How to add more than one service to an appointment for steps on how to do this.

Timely tip: If you regularly perform these services together, you can add them a service group For more information on how to do this, see our help guide How to set up service groups.

If you have a customer that will be seeing multiple staff in the one visit, you can keep all of their services in the one appointment. This is particularly handy if a service requires two staff members! To do this:

1 Once you've added the first service to the appointment, assign it to that required staff member.

2 Click the [+] button to add another service to the appointment.

3 Next, select the other staff member from the staff drop down list.

4 The start time will default to the end of the first service, but you can change this to match the start time of the other service, if both staff are required at the same time.

5 Add any other relevant services and staff. Then click save to add the appointment to the calendar. You will now be able to see each service in the staff member's calendar!

Timely notes:

Only one reminder and notification will be sent for the entire appointment.

Services can be individually dragged, stretched and deleted.

Dragging a service to a different day will prompt a message asking if the service can be split.

The appointment status applies to the single appointment rather than the individual services.

How to add multiple staff to the same appointment

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