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If a client doesn't arrive for their appointment, you can mark them as a no-show. It's a good idea to keep a record of which clients don't turn up. That way, if it keeps happening you can do something about it.
Step-by-step instructions
1 Click on the client's appointment and select Edit.
2 Go to the appointment status section of the pop up box.
3 Change the status to Did Not Show.
4 Click Save.
A thumbs down icon is now on the booking.
You will also see if your client has not arrived for an appointment for any future bookings.
