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If a client doesn't arrive for their appointment, you can mark them as a no-show. This is a good way to keep track of which client's frequently miss appointments, allowing you to take action if required, such as removing their ability to book through your business. You can learn more about blocking clients in our help guide How to block a client.
How to mark a client as a no-show for their appointment
Step-by-step instructions
1
Click on the client's appointment and select edit.
2
Go to the appointment status section of the pop up box, and change the status to did not show.
3
When you are ready, click save to apply your changes.
Timely note: you will also see if your client has not arrived for an appointment for any future bookings.