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As part of setting up your Timely account, one of the first things to do is set up a location (or multiple) for your business. Locations can be either fixed (clients come to you), or mobile (you go to your clients), and you can have as many locations as your business needs. In this article, you will learn how to add a new location to your Timely account.
Important note: for accuracy, where possible, choose a suggested address from the address picker when setting up your locations, rather than typing manually. Your business address informs many areas of running your business with Timely, and an accurate one will help prevent operational issues down the line.
How to add a new location
1 Head to setup > locations and click the add location button to add your location.2 Choose a suitable name for this location - as it will be visible to customers.
3 Choose a location type: fixed for standard addresses and mobile for client specified addresses.
4 Check the customers can book this location online checkbox if this location can be booked online.
5 Add a phone number if required, and add the address for fixed locations.
7 Click save to apply, or continue to add the location’s opening hours.
Timely note: if your business has only one staff member, or you don't have your mini-website active, then your opening hours are set by the normal working hours of the staff member. In either of these situations, the hours section won't show up when creating/editing a location.
How to reorder your locations
Reordering locations to your personal preference can be done easily! Simply click, drag, and drop. If you have online booking enabled, the order you choose in your settings will flow through to your online booking page.