How to move an appointment to a new location – Timely

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When your client wants to move an appointment with your business to a different location, you can easily arrange this for them right from your Timely calendar; creating a seamless experience for both you and your client. In this article, you will learn how to move an appointment to a different location; which is especially useful if you manage a multi-location salon. For more information, see our help guide How to use multiple locations.

Step-by-step instructions

1 Start by clicking on the appointment you want to change and click edit.

2 Click on the pencil icon next to the location, and select the new location from the drop-down menu.

Timely note: if an error appears at the bottom, it means there is a scheduling conflict with another appointment. To fix this you will need to change the date, time or staff member.

3 When you are ready, click save to apply your changes. Make sure to check the new location's calendar to confirm the appointment has been successfully moved.

Timely note: to make sure that your client gets a message that their appointment has changed, learn How to set up client reminders.

Step-by-step instructions

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