Replying to your customers via SMS in Timely is super easy in our iOS app, in this article we will cover two ways that you can effortlessly reply to messages, allowing you to get back to business. To make sure you get the very best app experience, you'll need to have the latest version of IOS installed on your phone or iPad.
Step-by-step instructions
1
Head to customer profile > view messages > send message > compose your message and when you are ready, click send.
2 Alertivatively, head to messages > tap on the message you want to view > reply > compose your message and when you are ready, click send.