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Sending SMS and email messages is a great way to keep in contact with your clients. With Timely you're able to send a multitude of various SMS and email messages to your clients, such as: reminders, follow ups, targeted marketing campaigns, thank you's, and birthday messages. In this article you will learn how to adjust your SMS and email delay settings.
How to adjust your SMS and email delay settings
By default, your SMS and email messages will remain in the messages tab as pending, for 10 minutes. This delay is in place to prevent a client (or staff member) from receiving a bunch of messages when multiple changes are made to an appointment. If you do make a number of changes to a booking, we'll make sure that the only notification sent includes the final appointment details.
Step-by-step instructions