How to send one-off messages to clients

 

Client messages are an important part of all successful businesses. Not only do they save businesses hours of time each week, but they add to the overall customer experience, helping them stay organised. In this guide, you will learn how to send one-off messages to clients.

 

Important note: the types of reminder messages you can send depends on your Timely plan. To find out more about what is included for your specific plan, head to this article for more information.

 

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1 Click on an appointment in the calendar. From the pop up, click the envelope icon.

 

2 Choose either the send an SMS or send an email option.

 

3 The customer's mobile number or email address is added automatically. You can now write your message.

 

4 Click the send button when you are ready.1 Head to the Customers tab.

 

2 Search for the customer by entering their name, phone number, etc.

 

3 Once found, click the messages button on the right.

 

4 Choose send a message from the options.

 

5 Then you can choose either the send an SMS or send an email option.

 

6 Compose your message and click the send button when you are ready.1 Head to the customers tab.

 

2 Search for the customer by entering their name, phone number, etc.

 

3 Once found, click the view messages button on the right.

 

4 Click the button in the top right-hand corner that looks like a pen and paper.

 

5 Create your message and click send.