How to grant access to an administrator

In this article, you will learn how to grant access to an administrator. Before proceeding, make sure you have completed the set up step first. For more information, see our help guide How to add an administrator to your account.

If you have staff members, such as receptionists, administrators or external consultants that need access to your Timely account but do not require a calendar to take their own appointments, then you can add these staff to your account as administrators. There is no charge for adding administrators to your account and you can add as many as you require.

Timely note: you cannot change an existing staff member to an administrator at this time. The best approach is to delete a staff member first and recreate them as an administrator following the steps below.

Staff access can only be granted by the account holder. To do this:

1 Head to account in the main menu and choose staff access from the options.

2 Locate the administrator in the list and click the grant access button next to their name.

3 Toggle their access to on, and then adjust their access as desired. You can see our help guide, How to set access permissions for staff guide for more information.

4 When you are ready, click save to apply your changes.

How to grant access to an administrator

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