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Gift vouchers are a great way for your clients to introduce your business to their family and friends. With Timely, gift vouchers can be bought online, sent by email, or printed out and given in person. You have control over the gift voucher process, from creation to redemption. So you can decide if they can be purchased online, voided, or if they expire. You can also determine gift voucher terms and conditions, allowing you to customise what information is included on the printed voucher.
If a client comes in with an expired gift voucher, you can still honour it. In this guide, you will learn how to reactivate an expired gift voucher.
How to reactivate an expired gift voucher
Step-by-step instructions
1
Start by heading to sales, and then searching gift vouchers. From here, you can search gift vouchers by your client's name or the gift voucher number.
2
Click on the code number of the expired voucher, and then reactivate > OK to confirm.
3
Now once you refresh the screen, you will see that the voucher is active.